Convergys Walkin 2017 Interview for Freshers. Convergys Walk-in Drive for Technical Support Engineer on 09th January 2017 Candidate Must Have Good Communication Skills Required for More Details about converys recruitment 2017 check below. if below criteria matches Interested and Eligible Candidates attend walkin interview with required Documents.
Convergys Walkin 2017 for Freshers
|Job Description||Technical Support Engineer|
|Salary Offered||Best in Market|
- College Graduates (any stream) Fresher or Experienced or undergraduates with 1 year experience
- Should have excellent communication and English speaking skills
- Knowledge of basic computer operations.
- Ability and willingness to learn.
- Courteous with strong customer service orientation.
- Dependable with proficient attention to detail.
- Good listening and responding skills.
- Should be willing to take up challenges and go extra mile to perform work responsibilities
- Should have great interpersonal skills and ability to perform under pressure
- BE/Btech or any tech fresher with GOOD Communication are also eligible
- Should have Advanced Computer knowledge.
Responds to customer technical problems/issues related to hardware and networking via e-mail/chat, online, social media and phone.
Knowledge on how to interact with a Microsoft Windows Operative Systems and Basic Internet Tools.
Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts.
Applies Diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Identifies, researches and provides input on unique or recurring customer problems.
Escalates more complex customer technical issues to senior level support.
May be involved in revenue generation activities with current Clients customers.
Convergys Walkin Interview Details:
|Walkin Drive Date:||09th January 2017/td>|
Convergys Walkin venue:
Convergys India Services Pvt. Ltd.
RMZ West End, DP Road,
Near Reliance Mart / McDonalds,