Company Name : Deloitte
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Company Profile : Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities
Company Website : careers.deloitte.com
Global Knowledge Services (GKS)
GKS is a team providing five distinct services that synergize to serve the knowledge needs of Deloitte professionals across all functions globally. GKS has made a phenomenal growth in the last three years in U.S. India and is expected grow to a great extent to meet the client needs.
GKS comprises of five service lines:
1. Content Publishing — This team is involved in processes that uphold client confidentiality and IP guidelines for all content on Global Consulting Knowledge Portal (KX) and Deloitte Resources (DR).
2. Knowledge Management Product Support — This team provides services that include: design and development of HTML pages, Web sites, SharePoint sites, Flash presentations, electronic and printable collateral.
3. Business Research Centre — This team offers secondary business research and analysis services utilizing external sources to our practitioners
4. Business Support – This team provides 24×5 support to practitioners over phone, email and live chat to find firm knowledge and information (both tacit and explicit) critical to our business services
5. SharePoint Services ‑ This team provides site development, site and content management services, to all Deloiite functions, industries and client sites.
- Function Deloitte Support Services India Pvt Ltd.
- Service line Global Knowledge Services ‑ Knowledge Management Product Support
- Deloitte Support Services India Pvt Ltd. Service line
- KMS-Business Support Exchange (BSX) Job level
Key job responsibilities:
- Respond to practitioner requests for information, but meeting stipulated service-level agreement
- Use Microsoft Outlook receive and respond to practitioner queries
- Search internal intellectual property databases to address requests
- Maintain a working knowledge of industry, services areas, functions, methods, and tools
- Manage service requests from origination to completion
- Record service requests, correspondence, and resolution in a call management system
- Follow standard escalation process to resolve issues
- Use of tools like Deloitte OnLine and other Deloitte standard tools for smooth functioning
- Participate in knowledge sharing and transfer sessions when required
More Walkins – Zensar Technologies Walkin Freshers
The key skills required are as follows:
- Internet skills
- Microsoft Office skills
- Basic HTML skills
- Understanding of basic business terminologies
- Basic Industry & consulting service area knowledge.
- Written and spoken English skills
Rotating shifts : 5am to 2pm, 2pm to 11pm, 9pm to 6am
Analyst Specific skill set required:
- Internet searching Graduation
Job Location : HYDERABAD
Salary : Best In The Industry.
Educational Qualification : B.Tech
Experience Required : 0 Years
Apply Mode : Online