Dell Walkin Hyderabad 2017 for Freshers on 15th 16th 17th February 2017. Dell Job openings for Technical Support Associate in Hyderabad Interested and Eligible Candidates Attend Walkin below Mentioned address.
Dell Walkin Hyderabad 2017
|Job Role||Technical Support Associate|
Job Description :
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Performs work in accordance to standardized policies and procedures.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Ensure proper escalation procedures are followed.
- Responsible for customer satisfaction through effective handling of customer problems.
- Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
- Graduate or Undergrad with 1 year of International Call Center Voice experience
Should be willing to work in shifts in a 24 x7 work environment
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations.
Ability to deal professionally with irate customers.
- Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic Calling experience.
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
Interview Timings: 11:00 am to 2:00 pm
Dell Hyderabad Walkin Date: 15th 16th 17th February 2017
How to Apply:
Interested candidates can walk In with an updated copy of resume, 1 photograph and any photo id proof at below mentioned address:
Dell Walkin Hyderabad Interview Venue:
Plot No. 42, Hi-tech City, Near Cyber Tower,
Contact person: Akhila